Training Specialist – Luxury Retail & Hospitality

About the role

Premier Group LLC is seeking a full‑time Training Specialist to join its Ulaanbaatar team. You will design, deliver and evaluate learning programs that support retail, service and corporate teams across the group’s luxury fashion, beauty, hospitality and healthcare businesses.

Key responsibilities

• Conduct training needs assessments for multiple business units.
• Develop training manuals, visual aids and digital learning content.
• Facilitate in‑person workshops and coaching sessions on product knowledge, customer service and operational standards.
• Monitor training effectiveness through feedback and performance metrics.
• Update curricula to reflect brand, policy and market changes.
• Collaborate with department leaders to align learning initiatives with business goals.
• Maintain accurate training records and coordinate training schedules.

Required profile

• Strong communication skills with the ability to present to diverse audiences.
• Experience in training & development, instructional design and adult learning.
• Understanding of luxury retail or hospitality service standards.
• Bachelor’s degree in Education, HR, Business or related field (preferred).
• Experience in premium retail, hospitality or service‑focused environments (advantage).
• Excellent organization, time‑management and cross‑functional collaboration.
• Fluency in Mongolian; English proficiency is a plus.

Required skills

• MS Office
• Basic digital learning tools

What we offer

• Opportunity to work with world‑class luxury brands.
• Dynamic, multicultural environment.
• Professional development and growth within a fast‑expanding group.