Mongolian-Speaking Partner Relations Manager

About the role

xm is looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with its partners. The role involves strategising to grow and leverage partnerships that strengthen the company's product offerings and market presence. The position is full time and based in Mongolia.

Key responsibilities

• Develop and implement partner retention strategies aligned with the company's overall strategy to increase loyalty and lifetime value
• Act as the main contact for partners, building relationships through personalised support
• Monitor partner satisfaction, collect and use feedback to improve experiences and tailor initiatives
• Analyse partner behaviour to find upselling opportunities and customise products and services
• Keep up to date on company products and marketing promotions and share them with partners
• Share ideas and suggestions for platform improvements with the Business Development team
• Stay informed on industry trends, competition and partner retention best practices
• Carry out other relevant tasks as assigned

Required profile

• Degree in a business-related field
• At least 2 years of experience in a similar position
• Fluent Mongolian speaker with excellent oral and written English
• Ability to build and maintain strong business relationships
• Strong interpersonal and communication skills; target-oriented and resourceful
• Ability to work autonomously and under pressure

What we offer

• Remuneration package plus performance-related rewards
• Intellectually stimulating work environment
• Personal development and international training opportunities

The hiring process includes an introductory chat with talent acquisition, a first interview with the future team, a role-specific take-home task and a final interview. Applications are submitted online via the company's careers page and kept strictly confidential.