Senior Adviser Ethics & Compliance (Triage & Assessment)

About the role

Rio Tinto is seeking a Senior Adviser, Triage & Assessment for its myVoice whistleblowing channel, based in Ulaanbaatar, Mongolia. Reporting to the Manager, Ethics and Compliance Triage & Assessment, you lead the intake, assessment, routing and closure of concerns raised through myVoice and other approved reporting routes, ensuring reports are handled in a timely, fair and people-centred way while protecting confidentiality, privacy, natural justice, legal privilege and non-retaliation.

Key responsibilities

• Oversee acknowledgement, initial assessment, severity rating, risk identification and prioritisation of reports, including enhanced triage with Subject Matter Experts
• Escalate urgent safety, safeguarding, regulatory, financial, reputational, senior leader or retaliation risks immediately
• Conduct or oversee conflict checks, determine case ownership and investigator independence, and coordinate with Legal on privilege and regulator matters
• Ensure personal data and sensitive information are handled according to requirements, and set quality expectations for reporter communication
• Maintain triage guidance, decision trees, templates and service levels, train and calibrate triage and case-handling teams, and monitor queue health and workload
• Use approved case management systems, automation and AI with human verification, and analyse trends and feedback to improve the myVoice framework
• Support awareness campaigns, anonymised learnings and promotion of myVoice with local compliance officers

Required profile

• A relevant tertiary qualification in investigations, law, compliance, employee relations, psychology, risk, audit or a related discipline
• Extensive experience in whistleblowing, speak-up intake, case triage, investigations, employee relations, safeguarding or comparable assessment work in a complex organisation
• Fluency in English and Mongolian; other languages such as Mandarin Chinese, Spanish or Portuguese are welcomed
• Commitment to the safety and wellbeing of people involved in myVoice processes, aligned with Rio Tinto's values

Required skills

• Strong judgement on incomplete, sensitive and high-consequence information and defensible routing and escalation decisions
• Knowledge of confidentiality, privacy, legal privilege, natural justice and non-retaliation
• Interviewing, analytical, written and stakeholder management skills
• Data discipline and experience with case management systems, metrics and quality controls

What we offer

• Competitive salary package with annual cash incentive awards for eligible employees
• Career development and education assistance
• Wellbeing benefits, Employee Assistance Program and ongoing wellbeing support
• Rio Tinto employee share program
• Vacation, paid parental and sick leave