Service Platform Specialist – Key Super User

About the role

Sandvik is looking for a Service Platform Specialist / Key Super User to join the UB Head Office team. You will play a critical part in implementing and sustaining the Maximo Service Platform Program, ensuring smooth change management, communication and training throughout the project lifecycle and after go‑live.

Key responsibilities

• Provide local sales‑area knowledge and context for project activities.
• Participate in gap analysis, support gap‑closure actions and lead project activities, including business process testing preparation.
• Coordinate end‑user training, maintain training lists and deliver all service‑platform training after go‑live.
• Drive communication, marketing initiatives and change‑management activities in the sales area.
• Approve system‑access requests, manage integration documentation and oversee translation of local materials.
• Collaborate with global and regional teams, Business Line Managers, Territory Managers and local administration services.

Required profile

• Passion for the trade and strong focus on customer satisfaction.
• Experience in change‑management, communication and training delivery.
• Ability to lead and coordinate project activities and work in a matrix organisation.
• Good collaboration skills with global, regional and local stakeholders.

Required skills

• Maximo Service Platform